Based on public reviews and response behavior.
100 reviews over 499 days (about 6.1 per month). Busiest month: 36% of reviews. Languages: en 99%, de 1%.
Hobbies & Arts average: score 65.3, rating 4.41 stars, reply rate 31.5%, over 2,617 ranked companies · benchmark 21 Oct 2026
Score
71.8
Industry average 65.3
6.5 above average
Rating
4.23
Industry average 4.41
0.18 below average
Reply rate
—
Industry average 31.5%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 18% negative
Covering May 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,617 ranked companies in Hobbies & Arts (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 20% of reviews against an industry average of 32%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 51 mentions with a sentiment score of 71.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
