Based on public reviews and response behavior.
100 reviews over 733 days (about 4.2 per month). Busiest month: 25% of reviews. Languages: en 100%.
Entertainment & Events average: score 60.5, rating 4.10 stars, reply rate 35.2%, over 1,093 ranked companies · benchmark 8 Oct 2026
Score
59.9
Industry average 60.5
0.6 below average
Rating
4.17
Industry average 4.10
0.07 above average
Reply rate
—
Industry average 35.2%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 18% negative
Covering August 2026 — 25 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,093 ranked companies in Entertainment & Events (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.472). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 59 mentions with a sentiment score of 83.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.