Kickresume - AI Resume builder, AI Cover letter builder

Jobs & Recruitment • United Stateskickresume.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

−30.9 vs. last month4.53 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Jobs & Recruitment companies

#43of 78

Top 55% · Mid Pack

#1 (best)#78 (worst)

#41Peer

#42Peer

#43This company

#44Peer

#45Peer

Overall Customer Sentiment

Mid Pack

87% of reviews positive, 12% negative

87%

positive

Positive87%
Neutral1%
Negative12%

Sentiment Balance

Covering September 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

20.5%

Customer Support

20.5%

Product Quality

16.8%

Delivery Shipping

13.3%

Loyalty

9.9%

Most feedback concerns Onboarding.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM46/100

46/100

signal score

•Built from a negative-review share of 20.7% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating

5★

73.8%

4★

16.7%

3★

3.5%

2★

0.8%

1★

5.2%

Based on 600 analyzed reviews. Sentiment is slipping: 66.7% of reviews in the last three months were positive, compared with 98.1% in the three months before that.

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