Customereye

Key Equity Release

Lending & Consumer Financekeyadvice.co.uk

Review data last updated .

Based on public reviews and response behavior.

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179 reviews over 346 days (about 16 per month). Busiest month: 11% of reviews. Languages: en 100%.

Overall Score

78/100
+18.2 vs. last month4.90 ★ average rating · 179 reviews
78/100 from 179 reviews over 12 months, moderate confidence.

Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026

Score

78.1

Industry average 65.5

12.6 above average

Rating

4.90

Industry average 4.43

0.47 above average

Reply rate

—

Industry average 49.6%

not measured

Competitive Performance Rank

Among ranked Lending & Consumer Finance companies

#217of 1142 ranked in Lending & Consumer Finance
Top 19% · Top Tier
#1 (best)#1142 (worst)
#215Peer
#216Peer
#217This company
#218Peer
#219Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

93% of reviews positive, 7% negative

93%
positive
  • Positive93%
  • Neutral1%
  • Negative7%

Sentiment Balance

Covering September 2026 — 8 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
Hidden
Onboarding
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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