Based on public reviews and response behavior.
Among fully-analyzed Lending & Consumer Finance companies
84% of reviews positive, 15% negative
Covering July 2026 — 47 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.
Showing 1,047 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.
Sentiment has been improving over the period shown.
Share of theme mentions
Most feedback concerns Customer Support.
Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.
Star split and recent-versus-earlier sentiment.
Based on 1,074 analyzed reviews. Sentiment is holding steady: 91.5% of reviews in the last three months were positive, compared with 95.4% in the three months before that.
