Customereye

Keen Footwear UK

Apparel & Fashionkeenfootwear.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 315 days (about 19 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

57/100
−2.0 vs. last month4.55 ★ average rating · 200 reviews
57/100 from 200 reviews over 11 months, moderate confidence.

Apparel & Fashion average: score 62.4, rating 4.23 stars, reply rate 40.7%, over 1,409 ranked companies · benchmark 3 Oct 2026

Score

56.7

Industry average 62.4

5.7 below average

Rating

4.55

Industry average 4.23

0.32 above average

Reply rate

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Industry average 40.7%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#893of 1409 ranked in Apparel & Fashion
Top 63% · Mid Pack
#1 (best)#1409 (worst)
#891Peer
#892Peer
#893This company
#894Peer
#895Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral2%
  • Negative12%

Sentiment Balance

Covering September 2026 — 20 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 90% of reviews in this period, with 10% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Response Speed
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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