Kaboodle Ticketing

Entertainment & Events • United Kingdomkaboodle.co.uk

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

43/100

−12.4 vs. last month3.97 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#258of 322

Top 80% · Bottom Tier

#1 (best)#322 (worst)

#256Peer

#257Peer

#258This company

#259Peer

#260Peer

Overall Customer Sentiment

Below Average

63% of reviews positive, 35% negative

63%

positive

Positive63%
Neutral3%
Negative35%

Sentiment Balance

Covering November 2024 — 33 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 33% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

24.0%

Communication

16.4%

Response Speed

16.2%

Problem Resolution

10.5%

Product Quality

10.1%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 16.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM43/100

43/100

signal score

•Built from a negative-review share of 41.3% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

69.7%

4★

3.7%

3★

2.3%

2★

2.8%

1★

21.5%

Based on 600 analyzed reviews. Sentiment is improving: 81.0% of reviews in the last three months were positive, compared with 61.8% in the three months before that.

Unlock full insights