Based on public reviews and response behavior.
1,836 days of reviews, with a sparse monthly review flow. Busiest month: 10% of reviews. Languages: en 100%.
Beauty & Wellness average: score 65.4, rating 4.29 stars, reply rate 40.3%, over 1,850 ranked companies · benchmark 3 Nov 2026
Score
86.5
Industry average 65.4
21.1 above average
Rating
4.96
Industry average 4.29
0.67 above average
Reply rate
—
Industry average 40.3%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
99% of reviews positive, 1% negative
Covering October 2022, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,850 ranked companies in Beauty & Wellness (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 86.5 places the company in the top quarter of about 1,900 ranked Beauty & Wellness companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Loyalty" is the strongest recurring theme in the reviews: 72 mentions with a sentiment score of 97.70/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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