Customereye

Japan Crate

Food & Beverage • United Statesjapancrate.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 932 days (about 3.3 per month). Busiest month: 19% of reviews. Languages: en 90%, unknown 5%, fr 2%.

Overall Score

73/100
−30.3 vs. last month3.34 ★ average rating · 100 reviews
73/100 from 100 reviews over 8 months, moderate confidence.

Food & Beverage average: score 61.8, rating 4.27 stars, reply rate 33.9%, over 2,294 ranked companies · benchmark 8 Oct 2026

Score

72.9

Industry average 61.8

11.1 above average

Rating

3.34

Industry average 4.27

0.93 below average

Reply rate

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Industry average 33.9%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#579of 2294 ranked in Food & Beverage
Top 25% · Upper Halfdown 46 from last month
#1 (best)#2294 (worst)
#577Peer
#578Peer
#579This company
#580Peer
#581Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

64% of reviews positive, 35% negative

64%
positive
  • Positive64%
  • Neutral1%
  • Negative35%

Sentiment Balance

Covering February 2024 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Loyalty
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Response Speed
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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