Customereye

JadooTV

Mobile & Telecom • United Statesjadootv.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

18/100
1.29 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Mobile & Telecom companies

#111of 114
Top 97% · Bottom Tier
#1 (best)#114 (worst)
#109Peer
#110Peer
#111This company
#112Peer
#113Peer

Overall Customer Sentiment

Below Average

17% of reviews positive, 82% negative

17%
positive
  • Positive17%
  • Neutral1%
  • Negative82%

Sentiment Balance

Covering January 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 570 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
22.8%
Pricing
18.4%
Problem Resolution
17.0%
Loyalty
12.7%
Product Quality
11.8%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 22.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH89/100
89/100
signal score
  • Built from a negative-review share of 68.7% across this company's analyzed reviews.
  • 12 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.3avg rating
5
4.0%
4
1.2%
3
2.0%
2
5.7%
1
87.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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