Customereye

I Want In

Hobbies & Arts • United Kingdomiwantin.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

70/100
4.75 ★ average rating · 547 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#49of 467
Top 10% · Top Tier
#1 (best)#467 (worst)
#47Peer
#48Peer
#49This company
#50Peer
#51Peer

Overall Customer Sentiment

Category Leader

86% of reviews positive, 14% negative

86%
positive
  • Positive86%
  • Neutral0%
  • Negative14%

Sentiment Balance

Covering July 2023 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 541 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2023.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Onboarding
37.4%
Product Quality
20.4%
Pricing
10.6%
Response Speed
7.2%
Loyalty
6.3%

Most feedback concerns Onboarding.

The most common complaint theme is Problem Resolution, making up 2.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM28/100
28/100
signal score
  • Built from a negative-review share of 26.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
81.2%
4
14.4%
3
3.3%
2
0.2%
1
0.9%

Based on 547 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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