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Tech & Electronics • United Kingdomiremovalpro.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

44/100

+20.3 vs. last month4.38 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Tech & Electronics companies

#107of 127

Top 84% · Bottom Tier

#1 (best)#127 (worst)

#105Peer

#106Peer

#107This company

#108Peer

#109Peer

Overall Customer Sentiment

Below Average

62% of reviews positive, 36% negative

62%

positive

Positive62%
Neutral3%
Negative36%

Sentiment Balance

Covering November 2024 — 80 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 62% of reviews in this period, with 34% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

23.4%

Communication

19.3%

Response Speed

11.9%

Product Quality

11.1%

Loyalty

10.1%

Most feedback concerns Customer Support.

The most common complaint theme is Communication, making up 19.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH75/100

75/100

signal score

•Built from a negative-review share of 54.3% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

77.8%

4★

5.7%

3★

3.3%

2★

2.7%

1★

10.5%

Based on 600 analyzed reviews. Sentiment is slipping: 77.6% of reviews in the last three months were positive, compared with 87.1% in the three months before that.

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