Based on public reviews and response behavior.
100 reviews over 558 days (about 5.5 per month). Busiest month: 17% of reviews. Languages: en 100%.
Mobile & Telecom average: score 53.5, rating 3.65 stars, reply rate 35.9%, over 382 ranked companies · benchmark 6 Oct 2026
Score
58.0
Industry average 53.5
4.5 above average
Rating
4.16
Industry average 3.65
0.51 above average
Reply rate
—
Industry average 35.9%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
82% of reviews positive, 18% negative
Covering March 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 382 ranked companies in Mobile & Telecom (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.482). Review the worst months in the trend data to identify specific operational or product issues.
"Customer Support" is the strongest recurring theme in the reviews: 61 mentions with a sentiment score of 79.00/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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