Based on public reviews and response behavior.
200 reviews over 48 days (about 127 per month). Busiest month: 51% of reviews — one month dominates this sample. Languages: en 100%, de 1%.
Home & Living average: score 66.5, rating 4.45 stars, reply rate 47.1%, over 4,169 ranked companies · benchmark 10 Oct 2026
Score
58.1
Industry average 66.5
8.4 below average
Rating
4.32
Industry average 4.45
0.13 below average
Reply rate
—
Industry average 47.1%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 19% negative
Covering September 2026 — 98 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 25% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 4,169 ranked companies in Home & Living (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 25% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Product Quality" is the strongest recurring theme in the reviews: 107 mentions with a sentiment score of 88.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
