Based on public reviews and response behavior.
100 reviews over 532 days (about 5.7 per month). Busiest month: 15% of reviews. Languages: en 95%, no 4%, unknown 1%.
Hobbies & Arts average: score 65.6, rating 4.46 stars, reply rate 31.7%, over 1,921 ranked companies · benchmark 30 Oct 2026
Score
76.3
Industry average 65.6
10.7 above average
Rating
4.60
Industry average 4.46
0.14 above average
Reply rate
—
Industry average 31.7%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 10% negative
Covering April 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,921 ranked companies in Hobbies & Arts (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 76.3 places the company in the top quarter of about 1,900 ranked Hobbies & Arts companies (75th percentile: 74). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 74 mentions with a sentiment score of 92.65/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.