Based on public reviews and response behavior.
100 reviews over 23 days (about 132 per month). Busiest month: 74% of reviews — one month dominates this sample. Languages: en 97%, unknown 3%.
Hobbies & Arts average: score 65.3, rating 4.42 stars, reply rate 31.5%, over 2,616 ranked companies · benchmark 22 Oct 2026
Score
68.5
Industry average 65.3
3.2 above average
Rating
4.09
Industry average 4.42
0.33 below average
Reply rate
—
Industry average 31.5%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 16% negative
Covering August 2026 — 26 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 12% negative and 4% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,616 ranked companies in Hobbies & Arts (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.261 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 73% of reviews against an industry average of 32%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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