Based on public reviews and response behavior.
1,935 days of reviews, with a sparse monthly review flow. Busiest month: 5% of reviews. Languages: en 97%, fr 3%.
Equipment & Tools average: score 64.0, rating 4.29 stars, reply rate 37.5%, over 60 ranked companies · benchmark 5 Nov 2026
Score
35.5
Industry average 64.0
28.5 below average
Rating
1.29
Industry average 4.29
3.00 below average
Reply rate
—
Industry average 37.5%
not measured
Among ranked Equipment & Tools companies
Only companies with enough recent, scoreable reviews are ranked.
19% of reviews positive, 81% negative
Covering October 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 60 ranked companies in Equipment & Tools (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.469 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 35.5 sits in the bottom quarter of about 60 ranked Equipment & Tools companies (25th percentile: 54, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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