Based on public reviews and response behavior.
600 reviews over 207 days (about 88 per month). Busiest month: 30% of reviews.
Entertainment & Events average: score 59.8, rating 4.07 stars, reply rate 35.0%, over 995 ranked companies · benchmark 7 Oct 2026
Score
70.9
Industry average 59.8
11.2 above average
Rating
4.90
Industry average 4.07
0.83 above average
Reply rate
—
Industry average 35.0%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
89% of reviews positive, 10% negative
Covering July 2020 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 995 ranked companies in Entertainment & Events (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 2% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 377 mentions with a sentiment score of 84.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
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