Based on public reviews and response behavior.
100 reviews over 115 days (about 26 per month). Busiest month: 44% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Hobbies & Arts average: score 66.0, rating 4.47 stars, reply rate 31.9%, over 2,552 ranked companies · benchmark 24 Oct 2026
Score
15.1
Industry average 66.0
50.9 below average
Rating
1.17
Industry average 4.47
3.30 below average
Reply rate
—
Industry average 31.9%
not measured
Not ranked
no reviews in the last 12 months
13% of reviews positive, 86% negative
Covering August 2024 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 18% of reviews in this period, with 82% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,552 ranked companies in Hobbies & Arts (benchmark 24 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.184 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.950). Review the worst months in the trend data to identify specific operational or product issues.
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