Based on public reviews and response behavior.
185 reviews over 19 days (about 296 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: pt 74%, en 21%, es 4%.
Lending & Consumer Finance average: score 66.1, rating 4.45 stars, reply rate 50.0%, over 1,240 ranked companies · benchmark 7 Oct 2026
Score
48.2
Industry average 66.1
17.9 below average
Rating
4.94
Industry average 4.45
0.49 above average
Reply rate
—
Industry average 50.0%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
21% of reviews positive, 79% negative
Covering September 2026 — 185 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 21% of reviews in this period, with 79% negative and 0% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Reviews are mostly in Portuguese
Share of theme mentions
Themes extracted from 185 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,240 ranked companies in Lending & Consumer Finance (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 48.2 sits in the bottom quarter of about 1,200 ranked Lending & Consumer Finance companies (25th percentile: 55, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 100% of reviews against an industry average of 50%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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