Customereye

Hey Baby 4D

Healthcare & Medical • United Kingdomheybaby4d.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

75/100
+10.3 vs. last month4.81 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#9of 615
Top 1% · Top Tier
#1 (best)#615 (worst)
#7Peer
#8Peer
#9This company
#10Peer
#11Peer

Overall Customer Sentiment

Category Leader

95% of reviews positive, 5% negative

95%
positive
  • Positive95%
  • Neutral0%
  • Negative5%

Sentiment Balance

Covering December 2024 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
27.9%
Loyalty
24.8%
Product Quality
20.0%
Pricing
11.9%
Response Speed
4.8%

Most feedback concerns Customer Support.

The most common complaint theme is Problem Resolution, making up 1.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW15/100
15/100
signal score
  • Built from a negative-review share of 9.3% across this company's analyzed reviews.
  • 3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
93.2%
4
1.8%
3
1.2%
2
0.5%
1
3.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 94.9% of reviews in the last three months were positive, compared with 98.9% in the three months before that.

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