Based on public reviews and response behavior.
155 days of reviews, with a steady monthly review flow. Busiest month: 40% of reviews. Languages: en 100%.
General Retail & Marketplaces average: score 64.2, rating 4.25 stars, reply rate 36.2%, over 2,515 ranked companies · benchmark 5 Nov 2026
Score
42.3
Industry average 64.2
21.9 below average
Rating
3.65
Industry average 4.25
0.60 below average
Reply rate
—
Industry average 36.2%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
55% of reviews positive, 43% negative
Covering October 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 33% negative and 33% neutral.
Based on 6 months of reviews, too short to read a trend
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,515 ranked companies in General Retail & Marketplaces (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.272). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 42.3 sits in the bottom quarter of about 2,500 ranked General Retail & Marketplaces companies (25th percentile: 54, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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