Based on public reviews and response behavior.
4,653 days of reviews, with a sparse monthly review flow. Busiest month: 14% of reviews. Languages: en 90%, unknown 3%, es 3%.
Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,219 ranked companies · benchmark 4 Nov 2026
Score
69.6
Industry average 66.2
3.4 above average
Rating
4.56
Industry average 4.37
0.19 above average
Reply rate
—
Industry average 46.2%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 16% negative
Covering September 2014, not the company's full review history.
Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 11% negative and 11% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,219 ranked companies in Healthcare & Medical (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 6% of reviews against an industry average of 46%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 113 mentions with a sentiment score of 81.20/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
