Construction & Industrial • United Kingdomharveywatersofteners.co.uk
Review data last updated .
Based on public reviews and response behavior.
28 days of reviews, with a steady monthly review flow. Busiest month: 71% of reviews — one month dominates this sample. Languages: en 100%.
Construction & Industrial average: score 67.9, rating 4.50 stars, reply rate 46.7%, over 1,720 ranked companies · benchmark 5 Nov 2026
Score
71.9
Industry average 67.9
4.0 above average
Rating
4.79
Industry average 4.50
0.29 above average
Reply rate
—
Industry average 46.7%
not measured
Among ranked Construction & Industrial companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 13% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,720 ranked companies in Construction & Industrial (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 70% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 130 mentions with a sentiment score of 85.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
