Customereye

Grenson

Apparel & Fashion • United Kingdomgrenson.com

Review data last updated .

Based on public reviews and response behavior.

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1,408 days of reviews, with a sparse monthly review flow. Busiest month: 9% of reviews. Languages: en 99%, de 1%.

Overall Score

31/100
−28.6 vs. last month2.19 ★ average rating
31/100 from public reviews over 14 months, moderate confidence.

Apparel & Fashion average: score 61.5, rating 4.02 stars, reply rate 35.3%, over 3,006 ranked companies · benchmark 5 Nov 2026

Score

31.3

Industry average 61.5

30.2 below average

Rating

2.19

Industry average 4.02

1.83 below average

Reply rate

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Industry average 35.3%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#2861of 3006 ranked in Apparel & Fashion
Top 95% · Bottom Tierdown 181 from last month
#1 (best)#3006 (worst)
#2859Peer
#2860Peer
#2861This company
#2862Peer
#2863Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

37% of reviews positive, 62% negative

37%
positive
  • Positive37%
  • Neutral1%
  • Negative62%

Sentiment Balance

Covering August 2026, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Review activity
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Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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