Greens Hardware and Essentials

Food & Beverage • United Kingdomgreensessentials.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

34/100

−7.6 vs. last month1.37 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#535of 551

Top 97% · Bottom Tier

#1 (best)#551 (worst)

#533Peer

#534Peer

#535This company

#536Peer

#537Peer

Overall Customer Sentiment

Below Average

18% of reviews positive, 80% negative

18%

positive

Positive18%
Neutral2%
Negative80%

Sentiment Balance

Covering November 2024 — 53 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 11% of reviews in this period, with 87% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.9%

Communication

17.0%

Customer Support

13.8%

Pricing

12.1%

Loyalty

10.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 23.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH71/100

71/100

signal score

•Built from a negative-review share of 60.7% across this company's analyzed reviews.
•48 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.4avg rating

5★

8.2%

4★

0.8%

3★

0.3%

2★

1.2%

1★

89.5%

Based on 600 analyzed reviews. Sentiment is improving: 14.5% of reviews in the last three months were positive, compared with 7.9% in the three months before that.

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