Based on public reviews and response behavior.
200 reviews over 314 days (about 19 per month). Busiest month: 13% of reviews. Languages: en 100%, fr 1%.
Lending & Consumer Finance average: score 65.5, rating 4.43 stars, reply rate 49.6%, over 1,142 ranked companies · benchmark 6 Oct 2026
Score
83.7
Industry average 65.5
18.3 above average
Rating
4.82
Industry average 4.43
0.39 above average
Reply rate
—
Industry average 49.6%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
92% of reviews positive, 9% negative
Covering September 2026 — 26 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,142 ranked companies in Lending & Consumer Finance (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 83.7 places the company in the top quarter of about 1,100 ranked Lending & Consumer Finance companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 138 mentions with a sentiment score of 93.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
