GoodieCo

Cosmetics & Fragrance • United Statesgoodieco.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

72/100

4.72 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Cosmetics & Fragrance companies

#20of 191

Top 10% · Top Tier

#1 (best)#191 (worst)

#18Peer

#19Peer

#20This company

#21Peer

#22Peer

Overall Customer Sentiment

Category Leader

88% of reviews positive, 12% negative

88%

positive

Positive88%
Neutral0%
Negative12%

Sentiment Balance

Covering January 2024 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: January 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Pricing

23.7%

Product Quality

17.5%

Loyalty

17.0%

Customer Support

9.1%

Delivery Shipping

8.3%

Most feedback concerns Pricing.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW17/100

17/100

signal score

•Built from a negative-review share of 12.7% across this company's analyzed reviews.
•2 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

87.0%

4★

6.8%

3★

1.0%

2★

1.3%

1★

3.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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