Based on public reviews and response behavior.
3,753 days of reviews, with a sparse monthly review flow. Busiest month: 72% of reviews — one month dominates this sample. Languages: en 96%, unknown 4%.
Home Services average: score 70.2, rating 4.59 stars, reply rate 46.9%, over 1,381 ranked companies · benchmark 4 Nov 2026
Score
53.8
Industry average 70.2
16.4 below average
Rating
4.12
Industry average 4.59
0.47 below average
Reply rate
—
Industry average 46.9%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 23% negative
Covering November 2025, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,381 ranked companies in Home Services (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 53.8 sits in the bottom quarter of about 1,400 ranked Home Services companies (25th percentile: 61, median: 72). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 19% of reviews against an industry average of 47%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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