Customereye

Furniture Stop UK

Home & Living • United Kingdomfurniturestop.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 2,236 days (about 1.4 per month). Busiest month: 8% of reviews. Languages: en 100%.

Overall Score

26/100
1.76 ★ average rating · 100 reviews
26/100 from 100 reviews over 16 months, moderate confidence.

Home & Living average: score 66.7, rating 4.37 stars, reply rate 43.8%, over 6,050 ranked companies · benchmark 3 Nov 2026

Score

26.3

Industry average 66.7

40.4 below average

Rating

1.76

Industry average 4.37

2.61 below average

Reply rate

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Industry average 43.8%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#5975of 6050 ranked in Home & Living
Top 99% · Bottom Tier
#1 (best)#6050 (worst)
#5973Peer
#5974Peer
#5975This company
#5976Peer
#5977Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

33% of reviews positive, 65% negative

33%
positive
  • Positive33%
  • Neutral2%
  • Negative65%

Sentiment Balance

Covering October 2025 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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