Based on public reviews and response behavior.
1,077 days of reviews, with a sparse monthly review flow. Busiest month: 25% of reviews. Languages: en 89%, unknown 4%, es 2%.
These figures describe an earlier period, not the last 12 months.
General Retail & Marketplaces average: score 64.4, rating 4.27 stars, reply rate 36.4%, over 2,466 ranked companies · benchmark 3 Nov 2026
Score
70.7
Industry average 64.4
6.3 above average
Rating
4.25
Industry average 4.27
0.02 below average
Reply rate
—
Industry average 36.4%
not measured
Not ranked
no reviews in the last 12 months
80% of reviews positive, 20% negative
Covering July 2023, not the company's full review history.
Takeaway: Positive sentiment accounts for 73% of reviews in this period, with 27% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,466 ranked companies in General Retail & Marketplaces (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.522). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 91% of reviews against an industry average of 36%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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