Customereye

FunnyFuzzy UK

Pet Products & Supplies • United Kingdomfunnyfuzzy.co.uk

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

26/100
−23.6 vs. last month1.88 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#263of 263
Top 100% · Bottom Tier
#1 (best)#263 (worst)
#259Peer
#260Peer
#261Peer
#262Peer
#263This company

Overall Customer Sentiment

Below Average

31% of reviews positive, 68% negative

31%
positive
  • Positive31%
  • Neutral1%
  • Negative68%

Sentiment Balance

Covering November 2024 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
17.4%
Loyalty
15.5%
Communication
14.7%
Product Quality
13.5%
Pricing
12.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 17.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH99/100
99/100
signal score
  • •Built from a negative-review share of 64.0% across this company's analyzed reviews.
  • •19 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.9avg rating
5★
16.5%
4★
5.2%
3★
1.3%
2★
3.7%
1★
73.3%

Based on 600 analyzed reviews. Sentiment is slipping: 14.6% of reviews in the last three months were positive, compared with 24.2% in the three months before that.

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