Based on public reviews and response behavior.
200 reviews over 8 days (about 761 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 100%.
Printing & Signage average: score 66.0, rating 4.63 stars, reply rate 37.9%, over 829 ranked companies · benchmark 8 Oct 2026
Score
61.4
Industry average 66.0
4.6 below average
Rating
3.62
Industry average 4.63
1.01 below average
Reply rate
—
Industry average 37.9%
not measured
Among ranked Printing & Signage companies
Only companies with enough recent, scoreable reviews are ranked.
60% of reviews positive, 39% negative
Covering September 2026 — 200 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 39% negative and 2% neutral.
Based on 1 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 829 ranked companies in Printing & Signage (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.444 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 100% of reviews against an industry average of 38%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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