Based on public reviews and response behavior.
273 days of reviews, with a steady monthly review flow. Busiest month: 14% of reviews. Languages: en 96%, it 2%, de 1%.
Sports & Fitness average: score 64.7, rating 4.35 stars, reply rate 32.8%, over 1,084 ranked companies · benchmark 7 Nov 2026
Score
67.1
Industry average 64.7
2.4 above average
Rating
4.66
Industry average 4.35
0.31 above average
Reply rate
—
Industry average 32.8%
not measured
Among ranked Sports & Fitness companies
Only companies with enough recent, scoreable reviews are ranked.
79% of reviews positive, 20% negative
Covering October 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 11% negative and 4% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,084 ranked companies in Sports & Fitness (benchmark 7 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 5% of reviews against an industry average of 33%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 139 mentions with a sentiment score of 80.60/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
