Forexero

Lending & Consumer Finance • United Kingdomforexero.com

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

46/100

+18.0 vs. last month4.77 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Lending & Consumer Finance companies

#255of 275

Top 93% · Bottom Tier

#1 (best)#275 (worst)

#253Peer

#254Peer

#255This company

#256Peer

#257Peer

Overall Customer Sentiment

Below Average

67% of reviews positive, 32% negative

67%

positive

Positive67%
Neutral2%
Negative32%

Sentiment Balance

Covering November 2024 — 18 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 22% negative and 6% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

36.1%

Loyalty

15.7%

Pricing

11.0%

Product Quality

9.1%

Problem Resolution

8.0%

Most feedback concerns Customer Support.

The most common complaint theme is Delivery Shipping, making up 2.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH51/100

51/100

signal score

•Built from a negative-review share of 30.0% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

92.0%

4★

2.7%

3★

0.3%

2★

0.3%

1★

4.7%

Based on 600 analyzed reviews. Sentiment is slipping: 90.1% of reviews in the last three months were positive, compared with 95.9% in the three months before that.

Unlock full insights