Based on public reviews and response behavior.
354 days of reviews, with a steady monthly review flow. Busiest month: 14% of reviews. Languages: en 97%, de 1%, es 1%.
Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,219 ranked companies · benchmark 4 Nov 2026
Score
77.9
Industry average 66.2
11.7 above average
Rating
4.45
Industry average 4.37
0.08 above average
Reply rate
—
Industry average 46.2%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 19% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,219 ranked companies in Healthcare & Medical (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 77.9 places the company in the top quarter of about 2,200 ranked Healthcare & Medical companies (75th percentile: 77). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
"Customer Support" is the strongest recurring theme in the reviews: 98 mentions with a sentiment score of 85.50/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
