Customereye

Flapjackking

Food & Beverageflapjackking.co.uk

Review data last updated .

Based on public reviews and response behavior.

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52 reviews over 602 days (about 2.6 per month). Busiest month: 14% of reviews. Languages: en 100%.

Overall Score

56/100
4.19 ★ average rating · 52 reviews
56/100 from 52 reviews over 9 months, limited confidence.

Food & Beverage average: score 62.0, rating 4.24 stars, reply rate 33.3%, over 2,792 ranked companies · benchmark 12 Oct 2026

Score

56.0

Industry average 62.0

6.0 below average

Rating

4.19

Industry average 4.24

0.05 below average

Reply rate

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Industry average 33.3%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#1834of 2792 ranked in Food & Beverage
Top 66% · Mid Pack
#1 (best)#2792 (worst)
#1832Peer
#1833Peer
#1834This company
#1835Peer
#1836Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 21% negative

79%
positive
  • Positive79%
  • Neutral0%
  • Negative21%

Sentiment Balance

Covering May 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Response Speed
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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