Based on public reviews and response behavior.
600 reviews over 446 days (about 41 per month). Busiest month: 10% of reviews.
Automotive & Mobility average: score 63.6, rating 4.30 stars, reply rate 40.8%, over 2,208 ranked companies · benchmark 13 Oct 2026
Score
43.5
Industry average 63.6
20.1 below average
Rating
2.50
Industry average 4.30
1.80 below average
Reply rate
—
Industry average 40.8%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
44% of reviews positive, 55% negative
Covering October 2024 — 37 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 38% of reviews in this period, with 62% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,208 ranked companies in Automotive & Mobility (benchmark 13 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.326 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 43.5 sits in the bottom quarter of about 2,200 ranked Automotive & Mobility companies (25th percentile: 53, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
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