Customereye

Fever

Entertainment & Events • USfeverup.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

42/100
−18.8 vs. last month3.17 ★ average rating · 2,674 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#265of 322
Top 82% · Bottom Tier
#1 (best)#322 (worst)
#263Peer
#264Peer
#265This company
#266Peer
#267Peer

Overall Customer Sentiment

Below Average

39% of reviews positive, 60% negative

39%
positive
  • Positive39%
  • Neutral1%
  • Negative60%

Sentiment Balance

Covering August 2026 — 25 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 24% of reviews in this period, with 76% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 2,639 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
18.8%
Product Quality
14.7%
Loyalty
12.7%
Pricing
12.3%
Communication
12.1%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 18.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH70/100
70/100
signal score
  • Built from a negative-review share of 59.7% across this company's analyzed reviews.
  • 55 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.2avg rating
5
48.4%
4
5.6%
3
1.9%
2
2.5%
1
41.7%

Based on 2,674 analyzed reviews. Sentiment is improving: 86.0% of reviews in the last three months were positive, compared with 41.4% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis