Based on public reviews and response behavior.
200 reviews over 68 days (about 90 per month). Busiest month: 50% of reviews — one month dominates this sample. Languages: en 93%, es 2%, pt 2%.
Entertainment & Events average: score 60.5, rating 4.10 stars, reply rate 35.2%, over 1,093 ranked companies · benchmark 8 Oct 2026
Score
62.9
Industry average 60.5
2.4 above average
Rating
4.51
Industry average 4.10
0.41 above average
Reply rate
—
Industry average 35.2%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 18% negative
Covering September 2026 — 58 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 12% negative and 3% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,093 ranked companies in Entertainment & Events (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 50% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 136 mentions with a sentiment score of 86.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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