Based on public reviews and response behavior.
100 reviews over 11 days (about 277 per month). Busiest month: 50% of reviews — one month dominates this sample. Languages: en 98%, de 1%, fi 1%.
Entertainment & Events average: score 60.5, rating 4.10 stars, reply rate 35.2%, over 1,093 ranked companies · benchmark 8 Oct 2026
Score
63.1
Industry average 60.5
2.6 above average
Rating
3.83
Industry average 4.10
0.27 below average
Reply rate
—
Industry average 35.2%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 34% negative
Covering October 2026 — 50 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 38% negative and 2% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,093 ranked companies in Entertainment & Events (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.409 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 100% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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