Based on public reviews and response behavior.
660 reviews over 2,544 days (about 7.9 per month). Busiest month: 9% of reviews. Languages: en 100%, unknown 0%.
Gambling & Betting average: score 66.6, rating 4.39 stars, reply rate 33.5%, over 133 ranked companies · benchmark 30 Oct 2026
Score
64.5
Industry average 66.6
2.1 below average
Rating
4.24
Industry average 4.39
0.15 below average
Reply rate
—
Industry average 33.5%
not measured
Among ranked Gambling & Betting companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 26% negative
Covering August 2026 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 44% of reviews in this period, with 56% negative and 0% neutral.
Share of theme mentions
Themes from the 660 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 133 ranked companies in Gambling & Betting (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 5% of reviews against an industry average of 34%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 295 mentions with a sentiment score of 84.15/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
