Based on public reviews and response behavior.
200 reviews over 160 days (about 38 per month). Busiest month: 38% of reviews. Languages: en 86%, fr 8%, de 2%.
Entertainment & Events average: score 59.8, rating 4.07 stars, reply rate 35.0%, over 995 ranked companies · benchmark 7 Oct 2026
Score
67.8
Industry average 59.8
8.0 above average
Rating
4.16
Industry average 4.07
0.09 above average
Reply rate
—
Industry average 35.0%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 26% negative
Covering September 2026 — 25 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 64% of reviews in this period, with 32% negative and 4% neutral.
Based on 5 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 995 ranked companies in Entertainment & Events (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.143 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 100% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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