Based on public reviews and response behavior.
100 reviews over 42 days (about 72 per month). Busiest month: 69% of reviews — one month dominates this sample. Languages: en 75%, unknown 24%, no 1%.
Entertainment & Events average: score 59.8, rating 4.07 stars, reply rate 35.0%, over 995 ranked companies · benchmark 7 Oct 2026
Score
67.5
Industry average 59.8
7.8 above average
Rating
4.40
Industry average 4.07
0.33 above average
Reply rate
—
Industry average 35.0%
not measured
Among ranked Entertainment & Events companies
Only companies with enough recent, scoreable reviews are ranked.
70% of reviews positive, 30% negative
Covering August 2026 — 30 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 995 ranked companies in Entertainment & Events (benchmark 7 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.195 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.162). Review the worst months in the trend data to identify specific operational or product issues.
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