Based on public reviews and response behavior.
2,069 days of reviews, with a sparse monthly review flow. Busiest month: 8% of reviews. Languages: en 93%, unknown 4%, de 2%.
Beauty & Wellness average: score 65.4, rating 4.29 stars, reply rate 40.3%, over 1,852 ranked companies · benchmark 4 Nov 2026
Score
79.7
Industry average 65.4
14.3 above average
Rating
4.09
Industry average 4.29
0.20 below average
Reply rate
—
Industry average 40.3%
not measured
Among ranked Beauty & Wellness companies
Only companies with enough recent, scoreable reviews are ranked.
81% of reviews positive, 18% negative
Covering September 2025, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,852 ranked companies in Beauty & Wellness (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 79.7 places the company in the top quarter of about 1,900 ranked Beauty & Wellness companies (75th percentile: 75). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 54% of reviews against an industry average of 40%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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