Customereye

Fab-Bricks

Gifts & Party Supplies • United Kingdomfab-bricks.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

62/100
−2.9 vs. last month4.85 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gifts & Party Supplies companies

#47of 149
Top 32% · Upper Half
#1 (best)#149 (worst)
#45Peer
#46Peer
#47This company
#48Peer
#49Peer

Overall Customer Sentiment

Above Average

91% of reviews positive, 9% negative

91%
positive
  • Positive91%
  • Neutral1%
  • Negative9%

Sentiment Balance

Covering November 2024 — 54 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.3%
Product Quality
21.9%
Response Speed
21.7%
Onboarding
9.5%
Customer Support
8.6%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW15/100
15/100
signal score
  • Built from a negative-review share of 15.0% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
90.0%
4
7.0%
3
1.7%
2
0.7%
1
0.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 98.4% of reviews in the last three months were positive, compared with 99.2% in the three months before that.

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