Equine America UK Ltd

Veterinary & Pet Services • United Kingdomequine-america.co.uk

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

53/100

+2.7 vs. last month4.89 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Veterinary & Pet Services companies

#59of 92

Top 64% · Mid Pack

#1 (best)#92 (worst)

#57Peer

#58Peer

#59This company

#60Peer

#61Peer

Overall Customer Sentiment

Mid Pack

83% of reviews positive, 15% negative

83%

positive

Positive83%
Neutral2%
Negative15%

Sentiment Balance

Covering October 2024 — 52 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

24.9%

Response Speed

20.3%

Product Quality

15.2%

Customer Support

14.6%

Loyalty

10.0%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100

27/100

signal score

•Built from a negative-review share of 27.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.9avg rating

5★

95.2%

4★

2.2%

3★

0.8%

2★

0.5%

1★

1.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 96.6% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

Unlock full insights