Customereye

Creature Comforts

Veterinary & Pet Servicescreaturecomforts.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 259 days (about 24 per month). Busiest month: 36% of reviews. Languages: en 100%.

Overall Score

82/100
+1.4 vs. last month4.75 ★ average rating · 200 reviews
82/100 from 200 reviews over 9 months, moderate confidence.

Veterinary & Pet Services average: score 66.3, rating 4.42 stars, reply rate 36.3%, over 268 ranked companies · benchmark 6 Oct 2026

Score

82.3

Industry average 66.3

16.0 above average

Rating

4.75

Industry average 4.42

0.33 above average

Reply rate

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Industry average 36.3%

not measured

Competitive Performance Rank

Among ranked Veterinary & Pet Services companies

#34of 268 ranked in Veterinary & Pet Services
Top 13% · Top Tier
#1 (best)#268 (worst)
#32Peer
#33Peer
#34This company
#35Peer
#36Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

98% of reviews positive, 2% negative

98%
positive
  • Positive98%
  • Neutral1%
  • Negative2%

Sentiment Balance

Covering September 2026 — 21 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
Hidden
Loyalty
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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