Professional Certification & Skills • United Kingdomenglishexamcentre.com
Review data last updated .
Based on public reviews and response behavior.
188 days of reviews, with a steady monthly review flow. Busiest month: 27% of reviews. Languages: en 100%.
Professional Certification & Skills average: score 71.7, rating 4.62 stars, reply rate 43.4%, over 970 ranked companies · benchmark 4 Nov 2026
Score
58.4
Industry average 71.7
13.3 below average
Rating
4.75
Industry average 4.62
0.13 above average
Reply rate
—
Industry average 43.4%
not measured
Among ranked Professional Certification & Skills companies
Only companies with enough recent, scoreable reviews are ranked.
92% of reviews positive, 8% negative
Covering September 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 12% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 970 ranked companies in Professional Certification & Skills (benchmark 4 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 58.4 sits in the bottom quarter of about 950 ranked Professional Certification & Skills companies (25th percentile: 61, median: 73). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 1% of reviews against an industry average of 43%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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