Customereye

Embrace Pet Insurance

Finance & Insurance • United Statesembracepetinsurance.com

Review data last updated .

Based on public reviews and response behavior.

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1,502 reviews over 1,040 days (about 44 per month). Busiest month: 18% of reviews. Languages: en 98%, unknown 2%, af 0%.

Overall Score

71/100
−10.3 vs. last month3.49 ★ average rating · 1,502 reviews
71/100 from 1,502 reviews over 35 months, high confidence.

Finance & Insurance average: score 63.2, rating 4.27 stars, reply rate 49.3%, over 2,125 ranked companies · benchmark 7 Oct 2026

Score

71.4

Industry average 63.2

8.2 above average

Rating

3.49

Industry average 4.27

0.78 below average

Reply rate

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Industry average 49.3%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#645of 2125 ranked in Finance & Insurance
Top 30% · Upper Half
#1 (best)#2125 (worst)
#643Peer
#644Peer
#645This company
#646Peer
#647Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

62% of reviews positive, 37% negative

62%
positive
  • Positive62%
  • Neutral1%
  • Negative37%

Sentiment Balance

Covering August 2026 — 8 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Onboarding
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Customer Support
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Loyalty
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Communication
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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